FAQ'S

We accept all major Credit/Debit cards, along with PayPal, Google Pay, & Apple Pay via sucure Stripe Payments If you would like to pay by BACS, please contact [email protected] with a purchase order.

Unfortunately, orders are not able to be collected from our premises at the moment.

We have several options on our Contact Us page. Choose which is most convenient for you.

Please check out our Delivery & Returns page for all the relevant information.

  1. Look on the garage door handle, this usually gives you the manufacturers name, ie, Henderson, Cardale, Garador etc.
  2. If there is no name on the lock, then look inside the garage, usually on the inside of the garage door there is a manufacturers lable
    ie, Cardale, Marley, Henderson etc.
  3. If you still cannot find any name or manufacturers labels on the garage door, you can take a photo of the garage door lock / handle inside and out and then e-mail the photo to us and we will try to identify the garage door for you.

All photos can be sent to: [email protected]. Please make sure all photos that are sent are:

  • Of good quality and not to large a file size
  • Of the part you are needing! ie, Garage door lock, roller spindles

Inside and outside garage door photos help.

We have a number of different hight threshold seals ranging from 15mm high to 50mm high, depending on the gap at the bottom of your garage door will depend on the seal you need, please see link below.

https://northwestgaragedoorspares.co.uk/menu_category/garage-door-seal-kits/

Yes we are VAT number : GB 434706009

We can to deliver your order to an address of your choice. Your delivery address does not have to be the same as your billing address.